Privacy Policy

RBIS is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our handling practices of personal information both online and offline data. If you give us personal information, we will treat it according to this policy. If you are not satisfied with our response to your privacy-related concerns, please contact us. We encourage you to read this privacy policy to ensure you understand RBIS's privacy practices. This policy covers the RBIS website and related software.

Collection of your personal information When RBIS collects any personal information on our website, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your personal information include:

• Submission of proposal for services
• Collaboration efforts
• Registration to membership programs or newsletter subscriptions
• To provide registered users a more personalized and meaningful experience on the RBIS website.

Uses of your personal information We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

• To provide the ability to create personal profile areas and view protected content.
• To provide the ability to contact you, and provide you with shipping and billing information.
• To provide customer feedback and support.
• To provide contests, sweepstakes or other marketing or promotional activities on the rbisbaseballr.com or affiliate websites. Personal information may be collected to administer those programs.
• To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
• To support recruitment inquiries.
• To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
• To allow you to forward information to another individual such as a friend or co-worker.
• To meet contract obligations.

Accessing and updating your personal information We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information. Our site allows you to make these updates yourself online via the user profile.

Non-personal information collection We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so.

Sharing your personal information In some instances, RBIS may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. This information is used to better understand and improve the usability, performance, and effectiveness of the rbisbaseball.com website and software. We may share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction. We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims. We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of rbisbaseball.com terms of use, or as otherwise required by law. We will ask you for your opt-in consent to share your personal information with a third party for any other reason.

Personalization We may customize websites or newsletters for certain users based on the information they previously provided or that was collected through rbisbaseball.com websites in order to enhance the overall web experience.

Security of your personal information RBIS is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to protect your personal information, we cannot ensure the security of the information you transmit. We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

Cookies rbisbaseball.com website and software utilize cookies, although you can still access most of them even if you choose to disable cookies in your browser. The rbisbaseball.com software will not allow you to complete certain activities if cookies are disabled. For example, our e-commerce uses session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated transaction will not work and you will not be able to place an order. We use multiple third parties to monitor web traffic, statistics, advertisement 'click-through', and other activities on rbisbaseball.com site. Where authorized by eSoft, such third parties may use cookies, eSoft's web log files, web beacons, and other monitoring technologies to compile anonymous aggregate statistics on eSoft's website visitors. We also include web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed. Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you.

Data retention RBIS will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Linked websites Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

Need assistance? Need help with an update, access, or unsubscribe request? Please contact us @ 973-927-7247

Security Statement

RBIS (a division of Line Drive Baseball Academy) is committed to data security and the data quality of personally identifiable information that is either collected or available from the RBIS software, and has taken reasonable precautions to protect personally identifiable information from loss, misuse or alteration.

Our RBIS software encrypts all communication between the browser running on your PC and RBIS software's servers.

The RBIS software utilizes a 256 bit encryption process called Secure Socket Layer (SSL). All pages within the RBIS software use SSL. You never need to be concerned about which pages within our software are secure and which pages are not.

For SSL encryption to work, your browser must support SSL. Commonly used browsers that support SSL include Microsoft Internet Explorer version 7+ and Firefox version 3+.

RBIS aims to provide a secure Internet environment. However, users should note that there are inherent risks associated with the submission of information over the Internet. For those who do not wish to use public networks, eSoft Planner does provide alternative methods to obtain and provide information, including toll-free telephone numbers, facsimile or Parcel Post. In some circumstances, we may require information by non-electronic means.

It is important to note that e-mail is not a secure means of transmitting data. Because of the unsecured nature of e-mail, RBIS strongly discourages its use for the transmission of sensitive information such as credit card or financial information.

In addition to using SSL for Internet communication, RBIS does the following to protect your data:

• Maintains a working firewall
• Uses and regularly updates anti-virus software
• Monitors web server logs for potential problems
• Protects stored data
• Assigns unique IDs to each person with computer access
• Restricts physical access to servers & data (Building, Floor and Room Security)

Unauthorized modification is strictly prohibited Unauthorized attempts to upload or change information, or otherwise modify or cause damage to this software, are strictly prohibited and may be punishable under both state and federal laws, including the federal Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Intrusion detection and other software security tools may collect data regarding unauthorized activity, and that data may be used or made available in order to conduct investigations.

Note: External sites linked or associated to this site are not under RBIS's control and you are advised to review their privacy and security statements.

Cancellation Policy

There is a full visit fee for missed appointments without a 24 hour notice. 
 48 Hour advance cancellation is preferred and 24 is required.

If you are unable to keep your appointment, please notify us as soon as possible. Answering machine is on 24 hours a day. Because we do not double-book appointments, when you break your appointment, we are not able to fill the empty spot (Unless, at least 24 notice is given). As time and space is limited someone else may not be able to be seen by us. We value your time, so please value ours as well.